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Joined: Jul 2003
Posts: 1,231
Member
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OP
Member
Joined: Jul 2003
Posts: 1,231 |
im in a jam again guys. customer outgrew their dhs and i put in a dhs e for them. 2 to 3 digit intercoms. they have a dispatch vm. trouble is it wont take preset call forward on co lines to 82. i used the pilot vm ext number and it seems to work ok. now on the extension cal forward on no asnswer it wont take 82 and i cant figure out a code that will work. anyone know the solution to this one. thanks, dave.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Create a standard hunt group with the VM members in it & set the CO preset fwd to ring that group. Leave you VM hunt group as is, ports can be a member of both type of hunt groups. Hope this helps.
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Joined: Jul 2003
Posts: 1,231
Member
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OP
Member
Joined: Jul 2003
Posts: 1,231 |
i have group one as the voicemail hunt group but the co line presets want a 3 digit number and station call forward requires a 3 didit number also. the dhs had 2 digit icm numbers and 82 was the code to forward to auto attendant and also to forward a station to the mbx when it wasnt answered. this is the dhs e and has 3 digits for extensions and it seems to want a 3 digit code. i tried a few things but never hit the right one.
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Joined: Jul 2003
Posts: 1,231
Member
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OP
Member
Joined: Jul 2003
Posts: 1,231 |
i think i have it now. if anyone needs to know the code 82 on dhs changes to 800 on dhse. dave
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