|
Joined: Oct 2003
Posts: 694
Member
|
OP
Member
Joined: Oct 2003
Posts: 694 |
I HAVE BEEN ASKED TO TAKE OVER A VODAVI SYSTEM AND HAVE NO REAL EXPERIENCE WITH THIS SYSTEM. THE CUSTOMER IS TRACKING DOWN A MANUAL, BUT I WANTED A HEADSTART ON THIS. MOSTLY IT SEEMS VOICEMAIL TROUBLE. PHONE DISPLAYS MESSAGE, NO MESSAGE LIGHT AND NO MESSAGE WHEN BOX IS CHECKED. MESSAGES ARE BEING CUT OFF. PEOPLE SAY THEY LEFT MESSAGE, BUT NO MESSAGE WAS RECIEVED. THEY ALSO HAVE TO POWER THE SYSTEM OFF AND ON AGAIN TO HAVE ACCESS TO ONE OF THEIR OTHER LOCATIONS. NORMALLY THEY CAN JUST CALL THIS OTHER SIGHT BY DIALING DIRECT EXT #S, BUT ONCE DAILY THEY HAVE TO RESET FOR THIS TO WORK. THANKS FOR THE HELP IN ADVANCE
EMMITT2727
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
|
|
|
|
Joined: Oct 2004
Posts: 1,486
Member
|
Member
Joined: Oct 2004
Posts: 1,486 |
what Vodavi system are we talking?
gary
|
|
|
|
Joined: Oct 2003
Posts: 694
Member
|
OP
Member
Joined: Oct 2003
Posts: 694 |
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
|
|
|
|
Joined: Oct 2004
Posts: 1,486
Member
|
Member
Joined: Oct 2004
Posts: 1,486 |
do you know what voice mail is attached to it? Digital dispatch, analog dispatch?
|
|
|
|
Joined: Oct 2003
Posts: 694
Member
|
OP
Member
Joined: Oct 2003
Posts: 694 |
I beleive it is a digital dispatch ver 1.2. that is the marking on the side.
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
|
|
|
Forums84
Topics93,884
Posts637,026
Members49,675
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Toner),
76
guests, and
21
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|