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Joined: Apr 2004
Posts: 121
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OP
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Joined: Apr 2004
Posts: 121 |
Customer wants to have several employees forward their phone to their home. I know the station can be forwarded via 640 * 9xxx. Question is will this override station forwarding set in Flash 50 page C?
Thanks, Steve
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Joined: Apr 2006
Posts: 2,039
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Joined: Apr 2006
Posts: 2,039 |
Off the top of my head I would say that it will override it. External No Answer Forward is just that, if the station is not answered within a specific time period ( set in the flash 50 button 5 )the call will be forwarded to the number entered in flash 50 button 3 field. Think of it as a "safety net" for routing the call to assure no call goes unanswered. If the station is forwarded manually the safety net will not be needed. 
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Bobby is correct, user call forward will override preset call forward. Hope they have enough CO lines!
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