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Joined: May 2004
Posts: 756 Likes: 2
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OP
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Joined: May 2004
Posts: 756 Likes: 2 |
I have a customer that has a 8-10 year old Dispatch. Is it Y2K compliant? They call me to change the Date, and I can not get the year proper.
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
I don't recall a problem with entering the date. There was an issue with messages being erased (or something like that) that required a patch after Y2K. Sorry I can't remember, it's been a few years.
Are you entering the year as 4 didgits? Are you programming from a phone or a laptop?
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Joined: May 2004
Posts: 756 Likes: 2
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Joined: May 2004
Posts: 756 Likes: 2 |
Programming from a phone remotely. Then system resets, as usual.
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
We will need to know what the software level is. If it's below 1.77A, then yes, there was an issue with Y2K. Fortunately, it can be updated.
Ed Vaughn, MBSWWYPBX
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Joined: May 2004
Posts: 756 Likes: 2
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OP
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Joined: May 2004
Posts: 756 Likes: 2 |
Thanks I check it out. What is the upgrade??
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
The version that will bring you up to post-Y2K is 1.77A. There may be later releases, but this one is fine.
Ed Vaughn, MBSWWYPBX
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Joined: May 2004
Posts: 756 Likes: 2
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OP
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Joined: May 2004
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Is it a patch, new chips??? You know the bit.
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
It's just a patch. It's not a dealer-only product so you should be able to get Vodavi to e-mail it to you along with instructions.
Ed Vaughn, MBSWWYPBX
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Joined: May 2004
Posts: 756 Likes: 2
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Joined: May 2004
Posts: 756 Likes: 2 |
Thank you for the help. Much appreciated.
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