web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#210885 11/15/06 05:37 AM
Joined: Jul 2005
Posts: 36
wd Offline OP
Member
OP Offline
Member
Joined: Jul 2005
Posts: 36
i'm trying to connect a 1224ex to voicemail. Does anyone know of an integration string or anything I need to expect? :bang:


wd
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#210886 11/15/06 05:49 AM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
That system doesn't integrate with voice mail. Sorry.


Ed Vaughn, MBSWWYPBX
#210887 11/15/06 05:54 AM
Joined: Jul 2005
Posts: 36
wd Offline OP
Member
OP Offline
Member
Joined: Jul 2005
Posts: 36
I was afriad of that. Is there a way to do Call Foward Busy No Answer?


wd
#210888 11/15/06 06:13 AM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
Sorry, but no on that one too. It only offers forwarding of all calls to another station within the system.


Ed Vaughn, MBSWWYPBX
#210889 11/15/06 02:31 PM
Joined: Oct 2002
Posts: 723
Member
Offline
Member
Joined: Oct 2002
Posts: 723
According to a Replay voicemail manual I have it will interface with that model. Though you might have some limitations on features ..just my speculation.

#210890 11/15/06 03:13 PM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
Offline
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268
I'm with Ed on this one. I just don't think the 1224ex was designed for any kind of voice mail integration.

Voice mails can always interface (in this case with SLAs)--but the Message Waiting integration may be a problem. Ring groups, CFNA, CFB---things like that may present time consuming problems. That system is solid , but IMHO, trying to put a VM on it is beyond its capabilities.

It was being installed in 1989--that's 17 years ago. I don't think it's a good project to get roped into.

#210891 11/15/06 03:53 PM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
Barster:

Glad that you brought that up. True, just about any analog-port voice mail system will work with just about any phone system with analog ports as long as:

A: The VM is answering as auto attendant and performs transfers in the supervised mode;

B. Calls are manually answered and transferred into mailboxes the hard way.

Message waiting lights will be an issue as JW stated.

This being said, I suppose that it's possible to put virtually any analog voice mail on the 1224ex behind SLA's, but still, it will be dirty at best.

I stand corrected in my statement that it "couldn't" be done. Technically, it can, but it sure would be a headache.


Ed Vaughn, MBSWWYPBX

Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5