web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#214364 11/28/08 05:37 AM
Joined: Nov 2008
Posts: 2
Member
OP Offline
Member
Joined: Nov 2008
Posts: 2
I've got a 1480-00 8-port CLID interface that has stopped working and I can't seem to track down a manual for it. My dip switches are 1 & 3 on, the rest off. My baud rate is set to 2400 in flash 56 as well as flash 15 for the first port. I can't be sure the dip switches weren't changed but the only other thing that happened was the db9 was unplugged from the MPB and plugged back in.

I've reset the interface and the system but it still shows no caller ID.

Any help would be appreciated

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#214365 11/28/08 07:53 AM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
Make sure that pins 7 and 8 on the 9-pin connector connected to the 1480 are shorted together. Also, with the cable disconnected from the KSU end, check to see if the data light flashes for one-half second upon an incoming call. The power supplies on these units are notorious for failing. If so, you might have difficulty in tracking one down. It might be easier to replace the 1480 with the newer 7480, even thought that one has been discontinued too.


Ed Vaughn, MBSWWYPBX
#214366 11/28/08 09:02 AM
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
If the db9 is plugged back on the same port then it should have started working again. That 8 port unit is terrible...good luck with it.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
#214367 11/28/08 10:32 AM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
These are the people who originally made these units for Vodavi, as well as many other manufacturers such as Comdial, Telrad, Fujitsu, etc. Although their web site appears to indicate that they are out of the business, they may have contact information for a repair facility. I've sent these units to them in the past for repair with great success. Anyway, here is their contact information:

Tel Control, Inc. (TCI)
7902 Logan Drive, SW
Huntsville, AL 35802

Phone: 256-881-4000
Fax: 256-881-4971


Ed Vaughn, MBSWWYPBX
#214368 11/28/08 01:54 PM
Joined: Nov 2008
Posts: 2
Member
OP Offline
Member
Joined: Nov 2008
Posts: 2
Thanks for the replies

I'll try vodavi monday but I doubt they will have any more to say. I agree Derrick, a db9 connection should start working when plugged back in (but the customer doesn't always see that).
I also apreciate the info on the contact info ev if all else we'll get it replaced.

Thanks again

#214369 11/28/08 03:10 PM
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
There is some documentation for this in the old Triad FP4 install manual. Its available on Vodavi's website.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,096 Shoretel
187,702 CTX100 install
186,791 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
jc2it 4
Who's Online Now
0 members (), 99 guests, and 241 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5