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Joined: Sep 2009
Posts: 7
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OP
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Joined: Sep 2009
Posts: 7 |
I have a Starplus STS Vodavi Mode 3501-00 system. I would like to pick up the headset and push #9 to get an outside line. When I do this, it goes to the loop line. How can I get it to go to my main co lines.
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
The CO lines you want to be accessed by dial 9 must be programmed to appear in group 1. All others must be in group 0 or some other group in order to be skipped when dialing 9.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
9 is the access code for group 1 but by system default only the first six lines have their own buttons, any lines above that will use the loop keys unless you re assign line appearances to each phone, changing the loop and pool to line 7 and 8 for example.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Sep 2009
Posts: 7
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OP
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Joined: Sep 2009
Posts: 7 |
I did the flash 40 programs and all lines are in group 1. Now, when I pick up the headset and hit 9 the lcd screen shows LCR and still want go out. I have the manual but just cant fig out. Any other suggestions would be nice?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Why do you have LCR enabled? You should just turn that function off.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Apr 2005
Posts: 457
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Member
Joined: Apr 2005
Posts: 457 |
you need to program the offhook prefence btn thats in flash 50 pg b
ALWAYS PUTTING OUT FIRES
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