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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Here's what I have:
STSe, 1.02 software
PRI with 7 digit outpulse
System is set to receive 7 digits
XXX-1909 is pointed to route 209, set to ring at X100 always; preset forward to 440 with VMID 160
Preset forward for route 209 is the same for day, night and special modes. System is currently in the day mode.
Unanswered calls reach the voice mail, but it just says that mailbox 909 does not exist instead of reaching mailbox 160.
The problem is that it used to work! I can't figure out what could have changed to cause this. Any ideas?
Ed Vaughn, MBSWWYPBX
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Joined: Oct 2004
Posts: 1,491
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Member
Joined: Oct 2004
Posts: 1,491 |
is it showing the correct DID digits in the q trace? and on the ringing phone?
Is def. weird.
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Yeah, it is showing seven digits received AND it is supposedly working properly on several other DIDs.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2004
Posts: 345
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Member
Joined: Jul 2004
Posts: 345 |
Ed
Try a different route and make it ring a second extension even if it is a non exisiting extension.
Scott
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
I did that. I have it ringing 147 also as a test, but there's no phone there. I'll try another route and see what happens.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
No luck. I changed the route to 199 and made it ring X100 always AND X149 always. Same thing happens: "Mailbox 909 does not exist".
The Q trace definitely shows seven digits being received and the system is set for seven digits in flash 41.
Ed Vaughn, MBSWWYPBX
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Joined: Oct 2004
Posts: 1,491
Member
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Joined: Oct 2004
Posts: 1,491 |
what if you change the preset fwd dest. to another phone? does it work?
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Yeah, it will PFW just fine to anywhere. I just can't get it to send the correct VMID when the PFW destination is 440. Instead of sending 160, it sends the last three digits of the DID number.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
How do you have flash 67 programmed?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Good question. I hadn't checked that because the customer says it was working fine and just stopped. It is set for enabled, enabled, enabled and 3 digits.
Ed Vaughn, MBSWWYPBX
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