A customer's phone says STA IN OUT OF OFFICE.|Sundance Business VOIP Telephone Help

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A customer's phone says STA IN OUT OF OFFICE. #217980 04/26/10 09:00 AM
Joined: Dec 2008 Posts: 510 Richfield, MN Bob@tcsmn OP Member
OP Bob@tcsmn Member Joined: Dec 2008 Posts: 510 Richfield, MN	A STS with flash inskin vm customer's phone says STA IN OUT OF OFFICE. I saw this a few years ago, but don't remember the cause or the fix. Does anyone have the answer? Bob With all the variables involved, I am amazed when any voice and data technology works like it is supposed to.

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Re: A customer's phone says STA IN OUT OF OFFICE. #217981 04/26/10 09:02 AM
Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA	I believe you'll need to dial 644 to turn that off. Gainesville Telephone Systems Jacksonville Telephone Systems

Re: A customer's phone says STA IN OUT OF OFFICE. #217982 04/26/10 09:05 AM
Joined: Dec 2008 Posts: 510 Richfield, MN Bob@tcsmn OP Member
OP Bob@tcsmn Member Joined: Dec 2008 Posts: 510 Richfield, MN	Thanks nfc. That sounds right. I think it gets turned on when someone dials that prefix (644)without selecting an outside line first. Bob With all the variables involved, I am amazed when any voice and data technology works like it is supposed to.

Re: A customer's phone says STA IN OUT OF OFFICE. #217983 04/26/10 11:09 AM
Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN MnDave Moderator-Vodavi, Vertical, XBlue
MnDave Moderator-Vodavi, Vertical, XBlue Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN	We flex all feature codes that match our local office codes by adding a [] in front of all the codes. Examples would be 644, 636, 631, etc. It prevents most of these inadvertent user errors. - Dave S. - You can never appease your ideologue opponents.

Re: A customer's phone says STA IN OUT OF OFFICE. #217984 04/26/10 01:24 PM
Joined: Dec 2008 Posts: 510 Richfield, MN Bob@tcsmn OP Member
OP Bob@tcsmn Member Joined: Dec 2008 Posts: 510 Richfield, MN	Got this email from the customer: "Yes, that worked. Thank you very much!" Thanks nfc. Bob With all the variables involved, I am amazed when any voice and data technology works like it is supposed to.

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atcomsystems.ca/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems A customer's phone says STA IN OUT OF OFFICE.