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Joined: Nov 2008
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modata Offline OP
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WE have a Vodavi Phone system with a TalkPath voice mail system. The issue we are having nhas to do with the Talkpath saving voicemail. Sometimes it does and sometimes it does not. Please help. I have been working on this for a while. I will appreciate any ideas.
Thank you in advance.


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What is the model & revision of the voice mail? There are issues on older revisions of Talkpaths, but you would have seen the symptoms as far back as 2001. Did this just start happening?

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From the DOS prompt run chkdsk and see if there's any file fragments. If so run chkdsk /f to correct.

At this point I would upgrade the voicemail to the latest version. If it's already there than just overlay it again.

If the voicemail is still erratic with saving messages and there were a lot of file fragments then there's a good chance the file structure may have some issues or the drive is failing. Reimage a new drive and replace. The Talkpath isn't really known for this unless there is a HDD problem. Even systems heavily fragmented usually run without issues.

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modata Offline OP
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I am not a tech and I do not know how to do either one of your post. Sorry. I am a VM virgin.
I have been able to fix some small thing but not what has been suggested.
I logged into the system with the Admin console but did not see what has been proposed.
If you can give me some step by step I would very much appreciate it.


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Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

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