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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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OP
Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I got a call from another tech about this...no caller ID info coming from a fully loaded expansion KSU for an STSe. The main KSU works fine. Same LCI cards in both cabinets. If the lines are frogged, they work fine in the main cabinet, so problem does not follow the line or the LCI card. Any ideas? Vertical sent out a replacement expansion unit...still not working. Oh, this problem is happening with two new systems configured the same way.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2007
Posts: 902
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 902 |
I've had this issue too. I just swapped the CO cards out for a PRI. The circuit was cheaper too.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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OP
Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I suggested that....but the user is a bit old fashioned and won't go for it, cheaper or not.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Try a flex port swap of two COLs between the cabinets. That will help to show if it is a software or hardware problem.
- Dave S. -
You can never appease your ideologue opponents.
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