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Joined: Oct 2011
Posts: 9
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OP
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Joined: Oct 2011
Posts: 9 |
I have a customer with a Starplus STS that is having a problem with what they descibe as noise and feedback in the lines. This comes and goes and can be eliminated with a reboot, but it comes back after a few days and they have to reboot again. They also have trouble getting a line when this happens. Any Ideas on what we could try?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Bad co ports. If it is on the backplane (lines 1 to 4), you could try reseating the cid module. If that doesn't do it...the system is suffering from age most likely.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Oct 2011
Posts: 9
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OP
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Joined: Oct 2011
Posts: 9 |
Thanks, I will try changing the co cards out one at a time and will also reseat the cid module. They had a bad co card and we replaced it a few weeks ago and a week or so after that is when this problem started. I'm thinking we may have been sent a defective co card.
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