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Joined: Nov 2006
Posts: 187
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OP
Member
Joined: Nov 2006
Posts: 187 |
we are having issue with the going to the correct greeting when ringing 3 phones then delay ringing into vmail. any assistance would be greatful 
A. S. Tech Communication, Inc.
559-628-0901
Al Rivas CEO
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Visit Atcom to get started with your new business VoIP phone system ASAP
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Joined: Dec 2005
Posts: 651 Likes: 1
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Joined: Dec 2005
Posts: 651 Likes: 1 |
More info needed. Are the lines ringing a hunt group with the 3 phones? If so, check flash 30 settings for overflow destination and vmid (if used). If the lines ring the 3 phones and overflow to auto attendant, check flash 40 settings for preset call forwarding destination for day, night, and special. Was the system accidentally put into night or special mode? Like I said in the opening, more info needed.
"I thought I was wrong once, but I was mistaken"
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Are you going to the wrong mailbox greeting or do you want a menu greeting to play?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
As adteldon said. But just to add, if you want to be answered by the main menu/CCR, use preset forward to 450. If you want to use VMID routing, use 440.
- Dave S. -
You can never appease your ideologue opponents.
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