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Joined: Mar 2001
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Joined: Mar 2001
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Anybody work on these or have any manuals?
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Visit Atcom to get started with your new business VoIP phone system ASAP
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Joined: Dec 2002
Posts: 106
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What is the problem???? Any programming must be done from a laptop...Typical Intertel POS... Mitch Taylor [email protected]
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
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A fellow tech asked me if I had anything on it and I told him I would see if I could get him the install and program sheets. So Inter-Tel makes it?
Russ runs a local service and private tech center. [/url]
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Joined: Dec 2002
Posts: 106
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Joined: Dec 2002
Posts: 106 |
Intertel dealers sold it along with the Intertel Line, it is actually made by Sprint.
I wouldnt get to involved with it cause basicly its dead... Bad Voice Mail, Bad Hook Switches in Phones, very weak when it came to power surges, and you needed a laptop to do EVERYTHING...
A big fish that made a big splash and sunk...
how many systems have we seen that followed the same route???
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Joined: Aug 2002
Posts: 1,070 Likes: 1
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Joined: Aug 2002
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i have a sprint protege 616 but have no idea how to program, so you use a laptop, not a phone, huh.
will hyperterm work, what are the comm parameters?
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
You can use a telephone to program these. I have not had to touch one in 5 years, and I can't even find any of the manuals. They don't have any support and were poorly built. More headache than it worth.
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Joined: Dec 2002
Posts: 106
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Joined: Dec 2002
Posts: 106 |
Words spoken the truth from the Z-Man....
Poorly built is being nice...they area true POS...
Interconnects that had an account from Sprint/North Supply were given great pricing on this system and they fell for it hook,line and sinker....
Avoid this system and Omega/Iwatsu at ALL TIMES...
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Joined: Dec 2002
Posts: 106
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Joined: Dec 2002
Posts: 106 |
Oh by the way, they needed special Sprint/Protege software to programm. It was a 4 disk set on 3 1/2 floppy's. Released in 4 versions...each version with a different set of fixes...
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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OP
RIP Admin
Joined: Mar 2001
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Boy you guys make this sound like a nightmare, I think I'll wish him good luck.
Russ runs a local service and private tech center. [/url]
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
<font face="Verdana, Arial" size="2">Originally posted by mitchthephoneman:
Words spoken the truth from the Z-Man....
Poorly built is being nice...they area true POS...
Interconnects that had an account from Sprint/North Supply were given great pricing on this system and they fell for it hook,line and sinker....
Avoid this system and Omega/Iwatsu at ALL TIMES...</font> Agree on Protege, but I have had pretty good luck with Iwatsu, at least thier ADIX series. Can't say that I miss working on the older Omega III & IV, or the ZTD, but the ADIX has some pretty nice features. It really boils down to what you were brought up on. For me it was Avaya & Nortel, with some NEC and Iwatsu sprinkled in for good measure. The ADIX even has a very nice ACD package for a good price. I avoid Intertel and Telrad, not because I think they are bad systems, but because I not even sure if I could figure out how to turn one on or off ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/smile.gif) It really just boils down to what you are comfortable with. Still, I wouldn't break any speed records to get to a Protege service call. I would have to be REAL slow in business to take that one on.
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