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Joined: Jun 2005
Posts: 4
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OP
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Joined: Jun 2005
Posts: 4 |
I have been having problems with my phone system recently, sometimes calls will get lost in the queue and sit on hold for hours, this will also happen when a call is transfered to someone who is on the phone already. You also can not accept a new call until the previous transfer has been completed.
The system in question is a 'Electra Elite 192' any advice would be greatly appreciated.
Thanks in Advance
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
in queue meaning you have acd?!
is it the electrastat acd or acd+?
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Joined: Jun 2005
Posts: 4
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OP
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Joined: Jun 2005
Posts: 4 |
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Joined: Jun 2005
Posts: 4
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OP
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Joined: Jun 2005
Posts: 4 |
Can anyone offer any suggestions on this?
Or is there any docs you can send me about the system so I can familiarize myself with them?
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
i've got something i can email. need to fill out your profile tho.
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Joined: Jun 2005
Posts: 4
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Joined: Jun 2005
Posts: 4 |
My email address is [email protected]Thank you very much.
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