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#228170 06/10/05 03:45 AM
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Message button on users phone flaky. Immediately after connecting phone you press it and it takes you to VM. Three seconds later you press it and nothing. Where can I program this button or how to reset?

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#228171 06/10/05 10:45 AM
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We need to know what system you are using.


DJ

------------------
Watson to Bell: "It must be working, all I get is a busy signal"

#228172 06/10/05 11:03 AM
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Duh, sorry. Elite IPK with EliteMail VMS. This is a 16 button display phone sepcifically.

#228173 06/10/05 12:58 PM
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the button has to be set as a feature access in system programming.


then you would go to the phone in question
feature
redial
1
(pilot ext number of the vm)
feature

#228174 06/12/05 03:10 AM
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Chris! Yes, programming it is where I'd like to be but how the heck do I get to that? I have the SAT but cannot find the right memory spot to amend/add this setting for either the message or directory buttons. As well, pressing F-R-1-Pilot number results in an error condition being shown in the display. Any hints?


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