|
Joined: Oct 2007
Posts: 3
Member
|
OP
Member
Joined: Oct 2007
Posts: 3 |
We have this phone here in the office. An old employee set the phone up so that it would ring when someone dials their extension instead of just being an intercom. All of the other phones in the office are set up so you can just dial the extension and start speaking. Can anyone tell me how to fix this phone so it doesn't ring when called from another extension?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
are you direct dialing the extension (intercom xxx ext number )or reaching it through a programmed button ?
Skip ------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
Joined: Oct 2007
Posts: 3
Member
|
OP
Member
Joined: Oct 2007
Posts: 3 |
we are direct dialing. We just dial the 3 digit extension, we don't even have to hit an intercom button. When I call someone else, I just pickup the handset and dial the 3 digit extension and I am automatically on their phone.
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
try this
To enable Handsfree Answerback for your incoming Intercom calls: 1. Press idle CALL key. 2. Dial 821. 3. Press SPK to hang up. This disables Forced Intercom Ringing
or this
To change the way your Intercom call signals the extension you are calling: 1. Dial 1 or 812. If ringing, your call voice-announces. If voice-announced, your call starts to ring the destination. This option is also available at single line telephones
Skip ------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
Joined: Oct 2007
Posts: 3
Member
|
OP
Member
Joined: Oct 2007
Posts: 3 |
That did it! Thank you so much! That phone has been stuck that way for such a long time! You have been such a help!
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
Skip ------------------------------------
Serving SW and West central Fl since 1984
|
|
|
Forums84
Topics94,262
Posts638,697
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
140
guests, and
24
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|