EMP & Lightning Home Surge Protection
EMP - Click Here!
Previous Thread
Next Thread
Print Thread
Rate Thread
#238961 11/02/08 10:13 AM
Joined: Nov 2008
Posts: 3
Rich_R Offline OP
Member
OP Offline
Member
Joined: Nov 2008
Posts: 3
I recently got put in change of an Elite 48. One of our users submitted a support ticket saying that when the system was in day mode all the phone would ring, then they'd get a VM message, the they would automatically be transferred to ext. 100 instead of to voicemail to leave a message. This was how it was originally programmed because they had a secretary to answer the phone.

I'm not sure how to go about changing the ext. it's getting transferred to. I've spent about two hours with the manual trying different things with no luck.

If anyone has any ideas or where I could find this info in the manual please let me know.

Global Test Supply 728x90
#238962 11/02/08 10:57 AM
Joined: Apr 2008
Posts: 228
Member
Offline
Member
Joined: Apr 2008
Posts: 228
YOu have to connect with cosession software to the voicemail card. The i key options dial table is in the voicemail. Once in you can navigate to different pages of info. You must know the user name and password to log in.

#238963 11/02/08 03:36 PM
Joined: Nov 2008
Posts: 3
Rich_R Offline OP
Member
OP Offline
Member
Joined: Nov 2008
Posts: 3
I'll see if the company that setup the phone system will send us the software.

Thanks

#238964 11/04/08 05:33 AM
Joined: Apr 2008
Posts: 228
Member
Offline
Member
Joined: Apr 2008
Posts: 228
No problem. Let me know if you need help

#238965 12/06/08 09:09 AM
Joined: Nov 2008
Posts: 3
Rich_R Offline OP
Member
OP Offline
Member
Joined: Nov 2008
Posts: 3
I didn't feel like starting a new topic but we've been trying to get cosession from our dealer for the past month. We've called them every week and they keep telling us they're working on it. It's been over a month now and we still don't have it in our possession.

If anyone has any ideas how I can get my hands on this software please let me know.

#238966 12/06/08 12:15 PM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
PM Sent.


Moderated by  ttech 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
Samsung Tech Support
by kevinoffsite - 05/10/21 05:41 PM
Saying good by to all the rest of my toshiba
by SSPhone - 05/07/21 04:28 PM
IP Office 500 V2 crash
by Mercenary Roadie - 05/07/21 08:24 AM
Random characters on screen
by dougster - 05/06/21 06:49 PM
How to subscribe to get full access.
by Ruben - 05/05/21 09:29 PM
Popular Topics (Views)
Forum Statistics
Forums93
Topics94,378
Posts639,667
Members49,456
Most Online5,661
May 23rd, 2018
Today's Birthdays
BGarner, crxtion, lamont, S-ROBEY
Newest Members
R&j, Andrea Sau, eos90066, Sonic, ERA
49,456 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
defencebyte.com
Antiransomware
Global Test Supply
Top Posters (30 Days)
dexman 44
pvj 18
Ruben 15
bditech 11
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
www.aweber.com
landing page builder
Linked Banner to your Product or Website
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
24 members (Curlycord, Skunky, Meyery2k, mdrmdr, BobRobert, Mercenary Roadie, mongo5150, nortelvoip, RATHER BE FISHING, Yoda, newtecky, Touch Tone Tommy, dexman, justbill, BrianS, sundance, dougster, johno, Professor Shadow, JBean3329, nfcphoneman, Ruben, FoneJacker, BTS01), 344 guests, and 61 robots.
Key: Admin, Global Mod, Mod
vpnproxymaster
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud