|
|
Joined: Apr 2004
Posts: 1
Member
|
OP
Member
Joined: Apr 2004
Posts: 1 |
The system was set up by someone else, I need to change the message "press 1 for, press 2 for, etc" I know the message is connected to a CCR tree, but how do I change the message
Thamks
|
|
|
|
|
Joined: May 2003
Posts: 1,362
Member
|
|
Member
Joined: May 2003
Posts: 1,362 |
The most confusing thing is you will need to disable the current CCR tree under AA then table. Then under CCR, modify, save, then go back and re-enable under AA. Path 0 is the main gretting and options, the other 1-8 paths are what you want the callers to press.
[This message has been edited by JOHNYREB (edited April 30, 2004).]
|
|
|
|
|
Joined: Apr 2004
Posts: 90
Member
|
|
Member
Joined: Apr 2004
Posts: 90 |
the main greeting has extension call routing capabilities without even using a ccr tree I just found out.The customer wanted people to dial extension numbers and and not get mixed up with single digit menus. I just programmed the greeting in the greeting table with all the info and turned off the ccr tree. Worked fine and its simple which is good.
|
|
|
|
Forums84
Topics93,879
Posts637,001
Members49,673
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Professor Shadow),
78
guests, and
15
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
