|
|
|
|
Joined: Jul 2008
Posts: 9
Member
|
OP
Member
Joined: Jul 2008
Posts: 9 |
At a customer site we have call queuing set up. The calls come in and go to dept group 3, which its pilot number is 3500. The sole member is the main reception. All works correctly. Now they want to have a second phone at reception that would have the ability to pick up calls but not ring at that extension. The system holds all queued calls for dept group 3 so they are not accessable to anyone not in that dept group. Is there a way to have the calls still call queue to the main reception and have another extension be able to pick up the calls if they want to. Any help is appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2006
Posts: 444
Member
|
|
Member
Joined: Feb 2006
Posts: 444 |
What SYSTEM??? Extensions and such don't mean a thing if we don't know what we are working on.
Scott
|
|
|
|
|
Joined: Jul 2008
Posts: 9
Member
|
|
OP
Member
Joined: Jul 2008
Posts: 9 |
Sorry. It's an IPK II with an EliteMail LX.
|
|
|
|
Forums84
Topics94,289
Posts638,798
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (mongo5150, Toner),
149
guests, and
394
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
