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Joined: Dec 2009
Posts: 1
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OP
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Joined: Dec 2009
Posts: 1 |
I CURRENTLY HAVE A 12 CHANNEL CIRCUIT AND THE CUSTOMER IS GETTING A FULL 23 CHANNEL CIRCUIT, CAN ANYONE TELL ME WHERE, IF ANY, IN PC PRO DO I CHANGE THIS. I AM A TOSHIBA TECH WITH LITTLE NEC EXP. I HAVE CONFIRMED WITH BOTH CARRIERS THAT THIS IS THE ONLY SETTING CHANGE.
THANKS FOR ALL HELP!!!!!!!!!!!!
nick
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
Posts: 1,439 |
If you were installing this from scratch there would be a few more things to do (card dip switches, DID setup, ISDN settings etc...), but since this is already up and running it should be a breeze....
Programs to check/change
10-39-01 fractional support (uncheck this for full PRI if it's checked)
10-03-21 if fractional support was checked, then set this to "auto"
14-05- add your new channels to the trunk group and set outgoing priority
22-02 set your new trunk types to match the current trunk type (most likely DID )
that should be it.....
You may have to reset the PRI card after making the changes... This system is extremely similar to the Toshiba CTX/CIX you should have no trouble.
I would use Webpro instead of PCPro to do this. Just connect and do a backup with PcPro before making any changes (CYA) and then disconnect. Then use Webpro for everything else
D
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