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Joined: Sep 2011
Posts: 3
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OP
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Joined: Sep 2011
Posts: 3 |
We are currently having an issue with our hold music. We have an MP3 player plugged into the side and sometimes the music is fine other times it sounds broken up like it skips. I tried two different MP3 players with different music. Calls are always fine but I can not figure out why it would be doing this. Any Ideas?
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Joined: Dec 2008
Posts: 189
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It sounds like possibly the cable or the jack on the cabinet are going bad.
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Joined: Apr 2005
Posts: 2,500 Likes: 2
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Joined: Apr 2005
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Are you testing by listening using your cell phone or over a land line? Cell phone will always sound lousy.
We get old too soon, smart too late
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
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Pressing feature 26 turns on background music (moh) from a digital set.
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Joined: Sep 2011
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Joined: Sep 2011
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I have tried it from a land line and all the calls are clear. WHen I pressed feature 26 I didn't notice any skipping but sometimes from the phone it seems like it works fine and other times it does not.
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Joined: Sep 2011
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It ended up being the adapter to 3.5 for my mp3 player. Once I changed to a cable without an adapter it worked fine.
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