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#248065 11/01/11 04:05 PM
Joined: Nov 2011
Posts: 1
OP Offline
Joined: Nov 2011
Posts: 1
We have a single cabinet SV8100 and just added a digital Daughterboard / at this time one of the existing analog station ports now cannot call any extensions or the operator / however can still dial 9 to call out and receive calls Any ideas??

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#248066 11/01/11 05:55 PM
Joined: Nov 2001
Posts: 1,640
Joined: Nov 2001
Posts: 1,640
Compare the programming of an extension that cannot call another extension to one that can. Particularly are they in different classes of service.

#248067 11/02/11 08:36 AM
Joined: Jun 2004
Posts: 1,367
Joined: Jun 2004
Posts: 1,367
You may have also made the SLT not have a dial number anymore. Double check what ports the Analog is using and then double check your numbering plan for those ports.

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#248068 11/02/11 10:50 AM
Joined: Apr 2007
Posts: 1,439
Joined: Apr 2007
Posts: 1,439
If you had an 8port digital board and a 4 port analog board in place the system (unlike the IPKII) will not let you split up the ports, so this is likely your issue.

For instance: You started with=

Ports 1-8 = TDM Digital sets
ports 9-12 = Analog stations

Now your 8 port card is a 16 port card

ports 1-16 = TDM Digital sets
ports 17-20 = Analog stations

Most likely the newly assigned analog ports do not have ext#'s programmed in 11-02. You'll have to shift everything over.

Check your system config in webpro for which ports are assigned to each card and re-program accordingly.


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