atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems NEC SV8100

We have a single cabinet SV8100 and just added a digital Daughterboard / at this time one of the existing analog station ports now cannot call any extensions or the operator / however can still dial 9 to call out and receive calls Any ideas??

Compare the programming of an extension that cannot call another extension to one that can. Particularly are they in different classes of service.

You may have also made the SLT not have a dial number anymore. Double check what ports the Analog is using and then double check your numbering plan for those ports.

If you had an 8port digital board and a 4 port analog board in place the system (unlike the IPKII) will not let you split up the ports, so this is likely your issue.

For instance: You started with=

Ports 1-8 = TDM Digital sets
ports 9-12 = Analog stations


Now your 8 port card is a 16 port card

ports 1-16 = TDM Digital sets
ports 17-20 = Analog stations

Most likely the newly assigned analog ports do not have ext#'s programmed in 11-02. You'll have to shift everything over.

Check your system config in webpro for which ports are assigned to each card and re-program accordingly.

D