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Joined: Nov 2011
Posts: 2
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OP
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Joined: Nov 2011
Posts: 2 |
Have a SV8100. When the system is put on night mode one DID line (w/vm) will just ring and ring - the voicemail will not work or rollover to the main company voicemail either. When night mode is turned off the voicemail comes back on. Any recommendations?
TJ
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Joined: Jun 2004
Posts: 1,367
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Joined: Jun 2004
Posts: 1,367 |
Sounds as though the did table is not set up properly. May want to check what range is defined for mode 2 and then verify that the did is in that range of the table
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Joined: Nov 2011
Posts: 2
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OP
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Joined: Nov 2011
Posts: 2 |
Thanks - can you provide a bit more detail as to locate and understand this table? Basically - how to do it?
TJ
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Joined: Apr 2005
Posts: 2,500 Likes: 2
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Joined: Apr 2005
Posts: 2,500 Likes: 2 |
TJ,
You need to contact the company who installed your system or another NEC certified company, if you don't know what your doing you can do a world of hurt and that could cost you more in the long run.
We get old too soon, smart too late
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
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Sounds like it wasn't setup properly by the installer.
Should be a freebie fix.
D
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