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Joined: Dec 2006
Posts: 31
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Joined: Dec 2006
Posts: 31 |
We have a NEC SV8100 that is having an issue with the MOH when involving a PRI channel(IP Flex circuit) The music sounds great as BGM on a digital station, so it is NOT the source. I have tried several diferent music sources all with the same result. I have adjusted the gain in 10-4-03 up and down. I do not have a SLT port or I would test using a loop around (SLT port to analog CO port) and test that way. Any ideas ? Carrier ?
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Joined: Sep 2004
Posts: 4,195 Likes: 2
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Are you set to use BGM on all the PRI trunks as the source?
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Joined: Feb 2007
Posts: 902
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Retired Moderator
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Have the carrier set the channels as G711 or fax. Sometimes on flex circuits they have the channels set at low data rates distorting music.
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Joined: Dec 2006
Posts: 31
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Thanks Coral Tech and Deltron....I believe Deltron is correct !! Keep you posted
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