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Joined: Dec 2008
Posts: 230
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OP
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Can somebody tell me what a flashing CAP key means on a SV8100. For the life of me I can't find it anywhere in the User Guides.
Thanks
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Joined: Apr 2005
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If you have CAP keys and no line appearance the CAP key will flash when the call is put on hold.
We get old too soon, smart too late
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Joined: Dec 2008
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Only happens on 1 phone and phone is idle.
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Joined: Dec 2008
Posts: 230
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Only happens on 1 phone and phone is idle.
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Joined: Aug 2005
Posts: 2,125
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What happens if you pick up the handset and push the flashing key?
Also, as Dans mentioned, does the phone in question have a line appearance? How are the other buttons programmed?
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Joined: Apr 2005
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Don't want to second guess you telephoneguy but have you confirm this is a CAP key?
We get old too soon, smart too late
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Joined: Apr 2007
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What version software?
Have you confirmed that the phone all have unique CAP keys?
D
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Joined: Apr 2005
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Sorry telephoneguy I meant to ask erniejoey to confirm the CAP key
We get old too soon, smart too late
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Joined: Apr 2007
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This was an issue on older software.
make sure your pbx is 5.01 or higher.
D
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All CAP keys are unique. 6.02 software. CAP key on Ext.102 flashing green. Press button to pick up call, can't access, busy tone. C.O.-1 was hung up. Removed crossconnect to try to get the line to release with no success. Finally reseated the trunk card to cure problem. NTAC can't explain why it happened. Never saw that before.
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