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Joined: Feb 2008
Posts: 683
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OP
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Joined: Feb 2008
Posts: 683 |
I just inherited a new customer with a DSX80, software v1.00.05 (I believe). Some trunk slammer put it in and never bothered to upgrade the software. Anyway, the customer would like email notification so I have to do an upgrade. My question is, can I upgrade from this version to the latest, 3.40, directly using a compact flash or do I have to step up to 2.xx first, then to 3.40? The DSX website seems a little fuzzy on this.
St Petersburg
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
You can upgrade it in one shot using a cf card.
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Joined: May 2003
Posts: 2,924
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
Good catch.
When the 1.xx came out there was no intramail Pro.
An upgrade license or a new Pro Mail would be required. If you are keeping the old mail, you need to upgrade the prompts too.
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Joined: Feb 2008
Posts: 683
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OP
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Joined: Feb 2008
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Here's my follow up. Upon further inspection, not only did the system have SW 1.XX, it had an Intramail Pro inside. Clearly, the guy who installed it didn't know or care on how to upgrade the software and ripped the customer off by selling him the Pro and not enabling it.
Customer now has the latest and greatest software and email notification of voice mail messages as he should have in the first place.
St Petersburg
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
just shows the difference a knowledgeable pro can make ..nice job Ron
Skip
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Serving SW and West central Fl since 1984
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