|
|
Joined: Apr 2005
Posts: 1
Member
|
OP
Member
Joined: Apr 2005
Posts: 1 |
How to get rid of a phantom voice mailbox? Somehow I wound up creating a Distribution List Mailbox without any distributee extensions instead of a Subscriber mailbox. The DLM doesn't show up in any of the menus, so I can't delete it. It does show up in the Archive and Restore processes. When I try to create a proper subscriber mailbox under the same extension number, it tells me that a DLM already exists for that extension number.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Mar 2004
Posts: 880 Likes: 1
Member
|
Member
Joined: Mar 2004
Posts: 880 Likes: 1 |
From the Mailbox Configuration menu, enter the DLM number, select Edit. This should bring up the mailbox. Then press F9 to delete the mailbox. It sounds to me like you may have already tried to delete it and its still 'out there'. You may have some corruption in the database. Have you tried running a Database Fixup or Database Reconciliation?
|
|
|
Forums84
Topics94,282
Posts638,763
Members49,764
|
Most Online5,661 May 23rd, 2018
|
|
2 members (Toner, Carl Navarro),
137
guests, and
231
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|