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Keyvoice error recording name, greeting etc. #258413 10/16/08 11:05 AM
Joined: Oct 2008
Posts: 25
knucklehead4x Offline OP
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Joined: Oct 2008
Posts: 25
I have a Keyvoice Corporate Office 8 port system coupled with a DXP. Yesterday I noticed that the main greeting was not working when I called the voice mail port. When I looked into it more I found that all recorded names, greetings and messages(old and new)had been lost. When I try to record a name, greeting or message, an error pops up on the voice mail PC screan. The message says: "System Error: 2603 Cannot open file M\TEMPREC.001 to reacord on line 1"
I found temprec in an executable file named rmail.exe. When I try to open rmail.exe in DOS to view the program, it flashes on the screen momentarily and then goes back to vm prompt and says "out of memory".
I have rebooted many times and have also removed and reinstalled the SDRAM. No luck.

Well now I have new info. This last time I booted up, before even getting to the vm program it stopped and said "General failure reading drive C"
Sounds like a bad hard drive.?
Any affirmations or dissagreements would be appreciated.
Thanks Casey

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Re: Keyvoice error recording name, greeting etc. #258414 10/16/08 11:11 AM
Joined: Aug 2004
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Joined: Aug 2004
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Drive is toast. Replace the drive and hope the recovery disk is inside the case.

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Re: Keyvoice error recording name, greeting etc. #258415 10/22/08 07:52 AM
Joined: Oct 2008
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knucklehead4x Offline OP
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Posts: 25
Thanks for the input. Changed hard drive, loaded DOS, and keyvoice software, programmed system and had them up and running by Monday.

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