web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#26373 10/15/11 12:23 PM
Joined: Mar 2004
Posts: 488
Member
OP Offline
Member
Joined: Mar 2004
Posts: 488
This may be a silly question but has anyone heard of an answer machine that you cant leave a message on? Someone called has two lines one of the lines they want messages left on the other is just information and no0 message. They are small non profit and dont want a telephone system.
Thanks for your help.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#26374 10/15/11 12:35 PM
Joined: Sep 2006
Posts: 3,290
Member
*****
Offline
Member
*****
Joined: Sep 2006
Posts: 3,290
In the telephone industry, they are called announcement sets.

In the absence of one of them, most commercially-available answering machines will allow programming so that no message can be left. The announcement message can say that "this recording is for informational purposes only, and no messages can be left at this number."

I suggest two separate inexpensive machines. In that way, the end-user won't get confused.

I would check around locally for a telephone contractor who understands these features, and who can provide the machines and expertise for you.


Arthur P. Bloom
"30 years of faithful service...15 years on hold"

#26375 10/15/11 01:22 PM
Joined: Dec 2005
Posts: 9,162
Likes: 8
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,162
Likes: 8
Many years ago, a 2-line stand alone AT&T branded answering machine (model 1772) was available

Each line was independent of the other so 1 line could get the full treatment (answer calls and record messages), while the other side could be set up as announce only.

Here is the manual.

At one time, there were multiple answering machines available to choose from. But....with the contraction of POTS lines, the proliferation of cordless telephones and bundling of voicemail service.....stand alone answering machines have just about vanished from the market.

at&t/VTech offers 1 model (the 1739), but I don't think it has an "answer only" mode. My favorite single line models are the AT&T/Lucent 1715 (1 line/1 mailbox) & the 1725 (1 line/4 mailboxes).


I Love FEATURE 00
#26376 10/16/11 08:05 AM
Joined: Jan 2010
Posts: 206
Member
Offline
Member
Joined: Jan 2010
Posts: 206

#26377 10/16/11 08:13 AM
Joined: Nov 2003
Posts: 1,310
Member
Offline
Member
Joined: Nov 2003
Posts: 1,310
Most answering machines have an "announce only" feature.


D. Ocean
Miami, FL
#26378 10/16/11 11:58 AM
Joined: Dec 2005
Posts: 9,162
Likes: 8
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,162
Likes: 8
The 1739 doesn't appear to have it.

User Guide


I Love FEATURE 00
#26379 10/16/11 01:12 PM
Joined: Dec 2007
Posts: 908
Member
Offline
Member
Joined: Dec 2007
Posts: 908
Also check Mike Sandman

#26380 10/16/11 03:33 PM
Joined: Jan 2007
Posts: 1,951
Likes: 2
Member
*****
Offline
Member
*****
Joined: Jan 2007
Posts: 1,951
Likes: 2
I hope these gentlemen have answered your question, but can I jump in for a little clarification (cuz I tend to complicate things and want to cover all bases)?

I had a residential client who was recently complaining that no one was able to leave a message on their home answering machine. The service they had was Verizon's FiOS.

The behavior was:

1. Call comes in and rings four times. Answering machine picks up.

2. Caller hears, "The time allotted for you to make a call has been exceeded. Please hang up and try your call again". Note that a similar, but differently worded message was heard when the call was made from a cell phone.

3. Lather, rinse, repeat. This nonsense goes on until the answering machine fills up with "The time allotted..." messages, but none from a real human.

4. Two hours on the phone with Verizon directing them to check cover points for RNA and all that jazz. Turns out that during a "weekend grooming" of their voice circuits, someone put in a Call Forward on Busy or No Answer to a 7 digit number (where 10 digits in that field are normally required).

It's a very, very long shot. But I thought I'd mention it in case you were experiencing anything at all like what I've described.


"Press play and record at the same time" -- Tim Alberstein
#26381 10/16/11 11:08 PM
Joined: Nov 2003
Posts: 1,310
Member
Offline
Member
Joined: Nov 2003
Posts: 1,310
Not trying to beat this to death, but the OP is trying to find an answering machine with an "announce only" feature for his client. Most Panasonic machines have this feature.


D. Ocean
Miami, FL
#26382 10/17/11 02:33 AM
Joined: Apr 2007
Posts: 894
Member
Offline
Member
Joined: Apr 2007
Posts: 894
Ill go with danny, at a help desk i set up they had 2 extensions that calls would be shunted to when there were network issues that had cheap panasonic machines set to answer only. It was found to be simpler than to shunting the calls to voice mail boxes on the PBX.but yes they were panasonic ones,


Jay, a recovering IT guy
Page 1 of 2 1 2

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,709 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 12
TDKs79 8
jc2it 4
teleco 4
Who's Online Now
1 members (Toner), 128 guests, and 243 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5