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Joined: Aug 2002
Posts: 3
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OP
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Joined: Aug 2002
Posts: 3 |
Does the DSU 408 Cabinet come with any ACD or DCD functionality?
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
You can use ACD with it, it's a stand alone unit that hook up to the station ports on the system.
Russ runs a local service and private tech center. [/url]
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Comdials DSU does support Direct Department Calling. The manual is rather vague on this but it does work rather well and agent log on/off buttons need to be programmed on each phone. Programming can be accomplished via set but is much easier if your wired at the block for PC access. With the 408 why bother!
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