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#27963 10/30/02 03:20 AM
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I have lost the ability to print out smda reports from a pkl 16/32 system. I am having the same problem on 4 identical systems. I believe I waited too long to print out reports and some switch has been flipped. Any Ideas out there?

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#27964 10/30/02 03:47 AM
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Have you tried resetting the system? With Printer attached?

#27965 10/30/02 03:52 AM
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Make sure you have your settings right, what happens when you try it, check baud rates to make sure they match. If its on 4 identical systems then you more than likely have a setting wrong.


Russ runs a local service and private tech center.

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#27966 10/30/02 05:12 AM
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I have tried resetting the system, replaced the serial plug. tried a different printer I get nothing.

#27967 10/30/02 01:36 PM
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What system or systems are you running at the four locations. It is really wierd that all four no longer print.


Russ runs a local service and private tech center.

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#27968 11/04/02 01:04 AM
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<font face="Verdana, Arial" size="2">Originally posted by dtmf:
What system or systems are you running at the four locations. It is really wierd that all four no longer print.</font>
The systems are all PKL16/32 systems. I feel that the problem occured because I did not print out a report for some time and I did not have the printer turned on so that it could print auto when the buffer filled up. So I feel some switch somewhere is turned off and needs to be reset, but I can't find it. Any ideas would be great.

#27969 11/05/02 03:53 AM
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The pkl 16/32, is this the phone system or the printer. Or are you talking about a Comdial 14/32 with printers on them?


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#27970 11/05/02 04:21 AM
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the 16/32 is the comdial system. I have a serial printer hooked up to the units.
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<font face="Verdana, Arial" size="2">Originally posted by guru:
The pkl 16/32, is this the phone system or the printer. Or are you talking about a Comdial 14/32 with printers on them? </font>

#27971 11/05/02 04:47 AM
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I'm assuming that you have a Impact DSU 1632. If I'm right try this.

Intercom *#076# Speaker
see if it prints the info.


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#27972 11/06/02 11:40 AM
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Did that work for you? If not you might have to emty the buffer.


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]
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