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#29660 06/28/04 03:49 PM
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chazrc Offline OP
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Here is a complaint from a customer.
"When I transfer a call to any extension and I have another incoming the first caller can hear me talking and can't hear the person I origanlly transfed the call to."

Is this the conference bridges being used up?

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#29661 06/29/04 05:28 AM
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It doesn't sound like they transferred the call correctly if they can still hear the person who transferred the call.
or you didn't explain the complaint well.

#29662 06/29/04 06:57 AM
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chazrc Offline OP
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I've seen this on other FX sites as well.

#29663 06/29/04 09:11 AM
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Is this happening only on the recptionest phone ? are they using Impact attendant or just a telephone?

#29664 06/29/04 10:19 AM
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chazrc Offline OP
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They are using SCS 24 button phones.

#29665 06/29/04 01:15 PM
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Is it 190? Seems that I had an install with 190 that had this problem and upgradeing fixed it.

#29666 06/29/04 01:44 PM
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chazrc Offline OP
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It is 191


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