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Joined: Jun 2004
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Mark
Thanks for your follow up. You have only missed what I have not mentioned.
I have the customers system in my office. I have not been able to duplicate the VM pause problem, but today while sitting in my office fo hours, I have heard the voice mail recycle itself at least 6 times. In other words, I hear a small "beep" and then see the flash (green light) start flickering alot like it is recycling the VM.
The reason I am asking about Comdial possibly having a batch of bad flash mail boards is that I have another customer who has called me 3 times in the last week to ket me know that her flash mail has stopped (in other words people call in and and - no auto attendant or voice mail) and she has had to turn the system off and back on again.

Another thing...I cant seem to get into the chat board here.

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We have installed 4 systems so far and it feels like we are spending our whole loves supporting Comdial DX80 system problems

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Leave key link connected to it with the display status screen. If it's going through a re boot because of some corrupted file your screen will show you. It will go blank, then show the press 1 for voicemail etc.. screen. I wonder if it's doing it's defrag and re boot at 3 pm instead of am, did you mess with that file at all? By default it only defrags on saturday night, many people change the file to do it every night.
I want to know how this ends, thanks for keeping the posts up. Oh and when the VM is all rebooted, it beeps 4 times and then goes silent. mark

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bigdog, where are you on this one? got any clues?
mark

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Not really four beeps----it's dah, dah, dih dah---"Q" in morse code. Not that it really matters, but when you've taken morse code for as many years as I have, you notice these stupid things. Check it out [Linked Image from sundance-communications.com]

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WAS SYSTEM INITALIZED??
good ground?
Loop current??

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Thank you all for your help and thoughts.
Comdial replaced the voice mail twice.
So far....... it is working.

Thanks again

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Quote
<font face="Verdana, Arial" size="2">Originally posted by markk:
bigdog, where are you on this one? got any clues?
mark
</font>


LOl, sorry mark.

Been in the field lately and must have missed this one when I did get a chance to look. [Linked Image from sundance-communications.com]

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recently had a customer who I gave up on and installed an Avaya. Couldn't get Comdial VM to operate consistently. Kept having wierd symptoms I couldn't duplicate. Sounds like another bad VM.

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do you guys know the date codes and revision levels of these bad VM's - are they older or recent. I've put about 10 in during the last 2 months and had some goofy dx80 issues but no trouble with the VM's (all are flash based)
mark

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