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Joined: Jan 2005
Posts: 88
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OP
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Joined: Jan 2005
Posts: 88 |
Has anyone used reports on the interchange voice mail. I think it can be done but Comdial tech support is of little help
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Joined: Jan 2005
Posts: 395
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Joined: Jan 2005
Posts: 395 |
What are you wanting in the way of reports and what Rev is the Interchange? ECS reports are an option and will be additional cost to the customer.
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Joined: Jan 2005
Posts: 88
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OP
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Joined: Jan 2005
Posts: 88 |
general reports like when a call hits AA I would like to see what calls get answered and what calls go to voice mail or transfer to the operator. The system is interchange 11.1 and it has a limited reporting feature built in but I cant figure out hoe to make it work.
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