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#31814 04/23/05 02:32 AM
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i need some help on a key voice hook up to a dxp it will not sink with the dxp it keeps giving me code 6701 serial link down. i think it's the voicemail because i can get vmmi to work on that serial port where the voicemail plug in it maybe it's the serial card in voicemail. if any ideals let me know and wher i can get a card thanks


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#31815 04/23/05 06:43 AM
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are the settings correct in the keyvoice, as far as baud rate?

#31816 04/24/05 11:38 AM
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the setting are set right. i think lighting hit the vm and the com port 1 is not working


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#31817 04/24/05 12:23 PM
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If you have a 2nd comm port on the pc you can move it to the other comm port and set the serial integration to use comm 2.

#31818 04/25/05 01:31 PM
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Have you tried setting the trace feature with the L and Z settings and watched the trace for serial activity?

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