web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Jun 2006
Posts: 6
Rickkoz Offline OP
Member
OP Offline
Member
Joined: Jun 2006
Posts: 6
Hello:

We have 4 phones in our small office, all Unisyn comdials. One phone has a problem... you can not hear it ring. You can tell it is ringing visually. The do not disturb is turned off. Any help is greatly appreciated.
Rick

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
Did it ever ring? If not, it was probably not programmed to ring, just to have the line appearances. There's really no way to "user-program" this; it's more of a job for a trained technician.


Ed Vaughn, MBSWWYPBX
Joined: Jun 2006
Posts: 6
Rickkoz Offline OP
Member
OP Offline
Member
Joined: Jun 2006
Posts: 6
What a bummer! I guess if it is not something I can do from the phone, I'll just have to wait untill we add another line (we are hiring another person for the office)and have the technician do this!
Thanks for the quick reply, Ed.

rick

Joined: Sep 2005
Posts: 971
Member
Offline
Member
Joined: Sep 2005
Posts: 971
When system is receiving a ringing outside call, try pushing bottom right rocker switch on phone
several times. The only way to set incoming ring volume. The line ring is probably turned off.


-TJ-
Joined: Jun 2006
Posts: 6
Rickkoz Offline OP
Member
OP Offline
Member
Joined: Jun 2006
Posts: 6
STS E - This did not rectify the situation.
Thanks,

Rick

Joined: Aug 2004
Posts: 9,155
Likes: 16
Admin
*****
Offline
Admin
*****
Joined: Aug 2004
Posts: 9,155
Likes: 16
If it was programmed to ring but the volume was turned down the CO line would flash orange on incoming calls. If it flashes red then then set is not programmed to ring.


[Linked Image]
Joined: Jun 2006
Posts: 6
Rickkoz Offline OP
Member
OP Offline
Member
Joined: Jun 2006
Posts: 6
Rather be Fishin:

The phone rings red, so I guess we will need it programmed to ring. Thanks for the hint.
Rick

Joined: Jun 2006
Posts: 6
Rickkoz Offline OP
Member
OP Offline
Member
Joined: Jun 2006
Posts: 6
Does anyone know how to program one of these phones to ring?

Rick

Joined: Sep 2005
Posts: 971
Member
Offline
Member
Joined: Sep 2005
Posts: 971
This is a program done by installer,
not a end user program but done by the Installation company. Seek local help help


-TJ-
Joined: Jun 2006
Posts: 6
Rickkoz Offline OP
Member
OP Offline
Member
Joined: Jun 2006
Posts: 6
Will do...I am very handy, and very frugal... but I will get an expert in. I take it it isn't programmed by pushing a few #'s on the keypad??..

Rick

Page 1 of 2 1 2

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5