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dsu ii speaker default volume
#34860 07/18/06 09:04 PM
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i have a dsu2 and when i try to set the default speaker volume for some reason on station 13 it will not take. i press int, speaker then volume up,and then **5 but it does not save the setting. all the other stations it saves the setting. could there be something in system programming that i am missing? thanks

Comdial Telephones & Systems
Re: dsu ii speaker default volume
#34861 07/18/06 11:13 PM
Joined: Jun 2004
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I can't think of anything in programming that would prevent one specific phone from being able to save volume settings. Maybe someone else will be able to confirm this.

I guess I would suggest first checking the obvious: try a different phone on that extension, try a phone on that extension right at the backboard.

If you're concerned enough to do something a little more extreme, you could try backing up COS and sdial programming, and then master clear the system. Then try the volume save in a master cleared state. If it works, then try restoring the database and see whether the problem is gone or still there.

Re: dsu ii speaker default volume
#34862 07/19/06 05:05 AM
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I just looked through the manual and found nothing in programming to prevent this setting. Your either missing a step or the phone has a problem, perhaps a bad dial pad.
Mark

Re: dsu ii speaker default volume
#34863 07/19/06 05:56 AM
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thanks for the input. i might try it on a different extension.

Re: dsu ii speaker default volume
#34864 07/19/06 07:32 AM
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Swap the phone, you most likely (99%) have bad buttons. I would guess that you also have problems on the phone going on and off of hold....

Re: dsu ii speaker default volume
#34865 07/19/06 11:20 AM
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I thought of one more scenario. Make sure you are at Intercom when dialing this code. If picking up to an outside line, **5 would be going out on the C.O. line, and wouldn't be acting as a system feature code.


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