web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#37351 08/16/07 02:41 PM
Joined: Mar 2007
Posts: 179
RUSS K. Offline OP
Member
OP Offline
Member
Joined: Mar 2007
Posts: 179
I need to add an expansion cabinet to a DX80. Found out that it is discontinued, and tried everywhere to find one. Two different people I talked to, told me that you can use a DX120 expansion on a DX80. The sold stuff to people to do it. I know that they are very similar, but don't want to open a can of worms. Tried to email TS @ vertical for their answer, but haven't heard anything yet.

Has anyone tried this yet?


RUSS K.
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#37352 08/16/07 03:29 PM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
Offline
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268
Try H.E.B. in Indiana. https://www.hebusa.com/
Hoosier Equipment Brokers

#37353 08/16/07 03:30 PM
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
*****
Offline
Moderator-Comdial
*****
Joined: Jan 2002
Posts: 2,328
They are very rare. I need one now!

#37354 08/16/07 11:44 PM
Joined: Mar 2007
Posts: 179
RUSS K. Offline OP
Member
OP Offline
Member
Joined: Mar 2007
Posts: 179
I tried HEB. Like jwooten, I need one too, now!


RUSS K.
#37355 08/17/07 05:53 AM
Joined: Feb 2007
Posts: 902
Retired Moderator
*****
Offline
Retired Moderator
*****
Joined: Feb 2007
Posts: 902
I have a new one in the box I'll trade for 3 new Rev 1D or greater Edge 120 phones.

--Bill.

PS: I also have one that needs a power supply. I pulled it out for a dead DX-80 cabinet.

#37356 08/17/07 06:53 AM
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
Offline
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
Let us know if you get an answer. This may be like the DSU expansion, where Comdial discontinued the expansion module, and then came out with a document that said they supported putting a DSUII expansion on a DSU. If the 120 expansion works on a DX80, they need to come out and say so, so we know of a valid and supported migration path that doesn't involve a "forklift" change-out.

Justin

#37357 08/17/07 02:02 PM
Joined: Feb 2007
Posts: 902
Retired Moderator
*****
Offline
Retired Moderator
*****
Joined: Feb 2007
Posts: 902
I found another new one that I had sent in to be upgraded from F12 to F15 firmware. I can let it go too.

#37358 08/17/07 03:37 PM
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
Offline
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
I confirmed with tech support that, although you MIGHT be able to make it work (no confirmation), a DX120 KSU2 is not supported by Vertical to go on the DX80 expansion. The person I spoke with had also heard that they were in pretty short supply from the various supply sources. He also understood how it was pretty poor to have to go back to a customer whom you told bought a system that supported 16x48x8 that they now had to do a forklift change out in order to support the expansion to get to the promised capacity of 16x48x8. Taking away a touted (marketed by the manufacturer) migration/growth path is just not right!

#37359 08/18/07 07:34 AM
Joined: Feb 2007
Posts: 902
Retired Moderator
*****
Offline
Retired Moderator
*****
Joined: Feb 2007
Posts: 902
The firmware revision on the DX-80 is F15. This applies to the mainboard on the base and the expansion cabinet. Also the SLT card is F15. The earlier F12 expansion had problems with the F15 main cabinet and vice versa.

On the DX-120 the revision on all three is F18. Traditionally you need the same firmware throughout on TECOM products. I haven't tried it yet but why bother? The main cabinet cost is relatively low when purchased in packages. Replace the DX-80 cabinet with a 120 and expand it. Since all the old cards may be used the cost is relatively low. Put the DX-80 in inventory for service on other DX-80s. The only minor issue is the old PC8 voice mail but if you know what you're doing it can easily be set up for the DX-120.

--Bill.

#37360 08/18/07 04:44 PM
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
*****
Offline
Moderator-Comdial
*****
Joined: Jan 2002
Posts: 2,328
The down side to going 120 is the SLT port availability.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5