atcomsystems.ca/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems One more

Try blind transfer in the mailbox.

thats what i had it as and it fails. tahts when we get vmail trying to continuously xfer to the extension.

ok...blind transfer in vmail, DID pointed to right extension AND vmail id set in DID trans table. When i run trace and call in it gives:

[c6787600000#1001#] to [1001]
dialing digits [!,,,1001]

Why is it trying to transfer the call in the first place? Half tempted to set for no transfer but then people can't go to extension from main greeting

Any ideas? I am lost here on this one.

Take your VM ID out of the translation table.

vmail id out and still same thing. i am setting for "no transfer" and they can deal with it till tomorrow. I just sooooo dont understand why it is tryiny to transfer to the extension everytime. Very wierd.

You should not have to set VM ID as this is a PRI. You also have to set group intercom access. Another extension will not ring at yours if this is not set.
The only way it can ring is call forward but that's what you want to do!