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DX120 AUTO-FAX
#37486 08/30/07 05:00 PM
Joined: Mar 2007
Posts: 173
RUSS K. Offline OP
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I finally bit the bullet and am retiring my DSUII in the office. Bought a DX120 from Vertical. Installed it this week, and cut it over last night. I thought everything was cool until I got a fax this morning. I have my 3rd line on Port 4, and use the fax detection feature. Have done this very often on DX80, and have one about 3 months ago on a DX120. Mine appeared to work, but when it detects the CNG, it rings X152, (and for testing I put a phone on the fax), but when I answer the phone to see what's happening, I get internal busy. If I hangup the phone, it rings again. Still an internal busy. This morning I shut off the auto-fax, and answering the call on a DET set, and transferring it to X152, everything works, fax answers, connects, etc.

Did I miss something here. This will be my 42nd DX80/DX120, and haven't had this happen before. Didn't bother to call Vert TS yet, and thought maybe someone here has run into this symptom. help


RUSS K.
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
Re: DX120 AUTO-FAX
#37487 08/30/07 05:11 PM
Joined: May 2005
Posts: 927
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Hi,

I think if you do a search on this topic you should find something. If my memory is correct I think this is a problem that has been discussed. Good luck with it.

Jim


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
Re: DX120 AUTO-FAX
#37488 08/30/07 08:29 PM
Joined: Oct 2001
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PM sent

Re: DX120 AUTO-FAX
#37489 08/31/07 10:25 AM
Joined: May 2007
Posts: 401
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Vertical was having problems in there software

Re: DX120 AUTO-FAX
#37490 08/31/07 05:37 PM
Joined: Feb 2005
Posts: 194
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Short and sweet. Upgrade to L18 firmware and PCDBA software.


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