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Joined: Mar 2007
Posts: 179
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OP
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Joined: Mar 2007
Posts: 179 |
I finally bit the bullet and am retiring my DSUII in the office. Bought a DX120 from Vertical. Installed it this week, and cut it over last night. I thought everything was cool until I got a fax this morning. I have my 3rd line on Port 4, and use the fax detection feature. Have done this very often on DX80, and have one about 3 months ago on a DX120. Mine appeared to work, but when it detects the CNG, it rings X152, (and for testing I put a phone on the fax), but when I answer the phone to see what's happening, I get internal busy. If I hangup the phone, it rings again. Still an internal busy. This morning I shut off the auto-fax, and answering the call on a DET set, and transferring it to X152, everything works, fax answers, connects, etc. Did I miss something here. This will be my 42nd DX80/DX120, and haven't had this happen before. Didn't bother to call Vert TS yet, and thought maybe someone here has run into this symptom. 
RUSS K.
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Joined: May 2005
Posts: 951
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Joined: May 2005
Posts: 951 |
Hi,
I think if you do a search on this topic you should find something. If my memory is correct I think this is a problem that has been discussed. Good luck with it.
Jim
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
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Joined: May 2007
Posts: 426
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Joined: May 2007
Posts: 426 |
Vertical was having problems in there software
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Joined: Feb 2005
Posts: 194
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Joined: Feb 2005
Posts: 194 |
Short and sweet. Upgrade to L18 firmware and PCDBA software.
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