|
Joined: Dec 2008
Posts: 1
Member
|
OP
Member
Joined: Dec 2008
Posts: 1 |
Phone System: Comdial Executech 2000 Our KeyVoice system died on us. We purchased another one from ebay. It fired up just fine. Since I do not have the software, nor the correct keyboard, I am configuring it via phone. I was able to run the initial configuration using the default password. Afterwards, I tried to modify the system paramaters. I did not see any way to change the password, nor do I remember changing it. But alas, it no longer works. Is there something that happens to automatically change the password, or is there a way to reset it?
Thanks in advance for your help!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
|
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
There is nothing that I have experienced that would "automatically" change the password. That certainly wouldn't be a good thing on any system.
Are you talking about the Supervisor's password or the Database password? To change either one, you certainly would remember that you did it---although I have had customers go into the Supervisor's menu and delete the main routing box and insist that they didn't do anything.
What kind of Keyvoice system did you buy?? I'm assuming that you have documentation.
Have you tried calling the company that you bought the Keyvoice from?
If you have re-initialized it, everything should be back to default. You should be able to get into the Supervisors menu and then put in the default database password to run system parameters--however--that's a long way to go. It's much easier to do major programming using a laptop and using the Keylink software that you got with the VM.
Let us know what happens.
|
|
|
|
Joined: Jul 2003
Posts: 6,768
Member
|
Member
Joined: Jul 2003
Posts: 6,768 |
We cover the Leesburg area. Contact us if you want support. Use the link below.
|
|
|
Forums84
Topics94,262
Posts638,697
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Curlycord),
113
guests, and
405
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|