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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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OP
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
Is there another volume control other than 9388? This one is set already for "8" which is the highest amount.
Customer has complained of low volume of the messages when they are accessed remotely. Names, greetings, main greetings (800 & 801) and prompts seem fine. Also, when accessing messages from an exstension---all volumes seem to be fine.
I have a "test" mailbox that I left several messages at---and the volume of those messages are, for sure, very low. I can hear them---but barely. I accessed them from several shop lines and from my cell phone. Volume level was consistent.
VM is about 6 months old--was replaced last June as was the 120 (F20) with PRIs.
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Joined: May 2005
Posts: 951
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Joined: May 2005
Posts: 951 |
I have had the same problem. Using volume in the vm.cfg does not seem to help. Any ideas?
Jim
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Apr 2007
Posts: 1
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Joined: Apr 2007
Posts: 1 |
Have you tried changing the line volume via the straps on the co line card? That might help.
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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OP
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
No CO lines on system---just PRI. That shouldn't have any effect.
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