|
|
Joined: Sep 2006
Posts: 24
Member
|
OP
Member
Joined: Sep 2006
Posts: 24 |
I have a keyvoice Corporate with a 4 ports Rhetorex card. I can only see 2 ports activated at the screen. How can I activate the other 2.
thnaks in advance.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2004
Posts: 9,157 Likes: 16
Admin
|
|
Admin
Joined: Aug 2004
Posts: 9,157 Likes: 16 |
Sounds like you have a restricted 2 port key on the system. You'd need to buy a 2 port expansion from an authorized Vertical/Comdial dealer or buy a 4 port key to put on your system. Don't believe there was a 2 port Corporate Office Key.....
|
|
|
|
|
Joined: Sep 2006
Posts: 24
Member
|
|
OP
Member
Joined: Sep 2006
Posts: 24 |
Well the system I have is a Corporate and it is 2 Ports.
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
Doesn't First Time Setup allow configuration of number of ports (based on what the key will allow, that is)?
Justin
|
|
|
|
|
Joined: Sep 2006
Posts: 24
Member
|
|
OP
Member
Joined: Sep 2006
Posts: 24 |
I did 1st time setup and took option 4 lines.
Still came up with 2 ports.
|
|
|
|
|
Joined: Aug 2004
Posts: 9,157 Likes: 16
Admin
|
|
Admin
Joined: Aug 2004
Posts: 9,157 Likes: 16 |
The key is restricted to a 2 port system.
|
|
|
|
|
Joined: Sep 2006
Posts: 24
Member
|
|
OP
Member
Joined: Sep 2006
Posts: 24 |
Found out what the Problem Was !!!
---------------------------------------
Also I'm looking for the file Switches.txt.
Can anyone help.
No complaining please.
|
|
|
|
|
Joined: Aug 2004
Posts: 9,157 Likes: 16
Admin
|
|
Admin
Joined: Aug 2004
Posts: 9,157 Likes: 16 |
Switches.txt and numlines.txt are generated by Comdial based on the key serial number. That is what turns on the additional 2 ports on the key. Each site has a different number.
|
|
|
|
|
Joined: Sep 2006
Posts: 24
Member
|
|
OP
Member
Joined: Sep 2006
Posts: 24 |
No, it is not.
I've already activated 4 ports or whatever I need.
Switches.txt has some other applicaions.
|
|
|
|
|
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
|
|
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Did you put the right cords on it!
|
|
|
|
Forums84
Topics94,279
Posts638,738
Members49,763
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
97
guests, and
68
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
![[Linked Image]](https://sundance-communications.com/forum/images/559.jpg)
