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#422255 01/20/05 08:09 AM
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I have the same situation also.Could somebody e-mail me the process also.I am certified also.

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#422256 01/24/05 04:20 PM
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Just so you all dont get too excited the password is different for all systems. It depends on what they set it as at samsung. In order to find out what it is they need approval from two sources the owner of the system and the company that installed it. anyho its just my fyi :-)

[This message has been edited by wrichey (edited January 24, 2005).]

[This message has been edited by wrichey (edited January 25, 2005).]

#422257 02/07/05 12:30 PM
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Hey Guys,
I'm right now getting certified in the Samsung IDCS product field(norcross,ga). And we ask the Saul (samsung trainer} if there is a backdoor.
he said it was a mathmatical calculation dealing with time and product code..and
that you need to call tech support while you are on site with all the info becuase of it being time sensitive. Is this true? I would like to know if it isn't.Plus the info how so I can try it out on the 500s that is set up in training. Thanks.

#422258 02/07/05 04:03 PM
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pvj Offline
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Say hi to Saul for me!
As for the procedure,the "author" of the reset procedure told me he tried it on quite a few different systems like the iDCS 100,500 Compact and DCS and it worked.It was not time sensitive.Now let me rephrase that.You can set the time to a known time and it works.
Maybe there is a second method in that is time sensitive.

[This message has been edited by pvj (edited February 08, 2005).]

#422259 02/12/05 05:31 PM
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I am very familar with reseting the passcodes the only prerequsite is that you have access to the customer side of the switch via transfer 200. I have done it on old dcs's, compacts and the latest and greatest 500's. I have pinned the formula down to just the date and time it doesnt matter what day year or product but I have yet to surmise the equasion.

#422260 02/21/05 02:12 AM
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<font face="Verdana, Arial" size="2">Originally posted by pvj:
He did send it to me and I will confirm that it does work.That being said this is not something the average person should have access to.That isn't what it is intended for.
[This message has been edited by pvj (edited February 08, 2005).][/B]</font>
So did it work?

#422261 02/21/05 02:49 AM
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Yes as I mentioned it does work.As FONEFXR mentioned you just need access to the customer 200 level programming.

#422262 03/28/05 07:27 PM
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<font face="Verdana, Arial" size="2">Originally posted by Oz:
> You need the tech password to change it.The > onlt way to do it without it is using the > pcmmc program.

Nope, there is a way to do it with just a handset. Its quite easy actually
</font>

I'd appreciate knowing that info (via Profile email)
Regards
From Perth

#422263 03/30/05 06:54 AM
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<font face="Verdana, Arial" size="2">Originally posted by pvj:
Yes as I mentioned it does work.As FONEFXR mentioned you just need access to the customer 200 level programming.</font>

would you email me please I have been a cert holder for samsung for several years now and I have never been able to do that with out the help of samsung. It would save me a ton of time on hold with samsung when this problem comes across my path (usually I am the one forgetting the passwords that they want when it happens)


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#422264 03/30/05 10:08 AM
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If you could, please e-mail me with this proceedure also.
Thanks
Larry

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