atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems ProStar 816 Not Ringing at Receptionist Desk

Hurricane Ivan struck us here (Pensacola area) on Wedensday night and we were without power for six daye.

Now that power has been restored, incoming calls are ringing at the wrong phone (station) so I have two questions:

1)How do I program the calls to ring only at the receptionsist phone?

2) How do I turn down ring volume once I get it there?

Thanks a bunch in advance!

grab a manual. these systems typically default after major power failures. if you don't have one click on manuals above to get what you need. additionally JohnyReb is in pensacola and he may be able to get you what you need. go to the norstar section and when you enter you will see moderated by. click on his name and that will allow you to email him.

Check this post it's in here.Don't forget the search function

https://www.sundance-communications.com/forum/Forum23/HTML/000045.html

With the handset onhook press #20 should say mmc disable then press 12341#. Then go #62 day ring assignment press line 1 button then press the button for the extensions you want to ring and #. Then do the same for line 2,3,4 and so on. then #63 is night ring do the same. shoot me an email if you still have problems.

Thanks guys! I got it handled today...

Default Statiopn is #4. Be sure that the Reception Station is connected here and when We have another storm (in Florida we will) the reception station will ring when power is restored.