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Joined: Feb 2004
Posts: 842
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OP
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Joined: Feb 2004
Posts: 842 |
When dialing a station(340) from the auto attendant the station forward to vmail after 4 rings. When the attendant transfers to 340 it recalls back to the attendant instead of forwarding to vmail??? All the other stations work okay.
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Joined: May 2004
Posts: 756 Likes: 2
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Joined: May 2004
Posts: 756 Likes: 2 |
Make sure the phone is forwarded to vm on busy or no answer. Forward to group number of the vm.
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Joined: May 2004
Posts: 756 Likes: 2
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Joined: May 2004
Posts: 756 Likes: 2 |
Reason it is going to vm on the AA is from the transfer recall from the AA.
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Joined: Feb 2004
Posts: 842
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OP
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Joined: Feb 2004
Posts: 842 |
Thanks. I will have them try it.
Chaz
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