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#422681 01/04/05 02:08 PM
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nectec Offline OP
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I have a customer that just added a 2nd line to his Compact DCS. I have dialtone at the 66 block and the line button is programmed. I cannot get dialtone by pushing line button or by dialing 9 on any extension. Line 1 works fine. Display says something like trunk out of service (don't remember exact message) I have programming manual but don't see anything pertaining to this type of trouble. Wondering if this line could be in an oos maintenance condition. I don't normally work on Samsung, just trying to help a friend. Thanks

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#422682 01/05/05 01:30 AM
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pvj Offline
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Have you tried a different line port in case the line 2 port is bad?You can dial access a line by dialing 70x example line 3 would be 703.

#422683 01/05/05 05:36 AM
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Also, check your programming in MMC 601. Make sure that line group 9 has line 702 programmed in it. Also check your wiring. I believe that line two is the orange / white pair. I am amazed they had a telephone system with only one line.


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#422684 01/05/05 12:39 PM
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nectec Offline OP
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Thanks for the replies, I ended up buying a manual and checking programming on trunk 702 line 2. Everything was ok, it turned out to be a bad port in the control unit and I moved it to position 3. Yeah it was hard to believe the customer had this system for about 10 years with only one line on it.

#422685 01/05/05 02:44 PM
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Just curious, If only one line was installed wonder how line 2 went bad?


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