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Joined: Feb 2010
Posts: 8
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OP
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Joined: Feb 2010
Posts: 8 |
I am setting up a new ext. So far I have everything working, except it does not transfer to voicemail when not answered or when busy. How do I set this?
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Tell us what equipment we're talking about!
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Joined: Feb 2010
Posts: 8
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OP
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Joined: Feb 2010
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
set "Extension pre-defined call forward no answer "to 433
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
And if you want it to go to VM on Busy, set the "Extension pre-determined call forward busy" to 433 while you're in there, too.
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
I never use the CF Busy, instead, I set the phone to no ring when off hook. The reason? CF Busy also sends intercom calls to your VM, which can be annoying in a small office enviroment. With CF NA, a caller still hits VM after 3 - 4 rings if the extension is busy.
Mark
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
You are wise beyond your years...... :thumb:
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